Sewer Lines Plugged/Frozen Policy

VILLAGE OF SHELL LAKE

SEWER LINES PLUGGED/FROZEN POLICY

Council Resolution # and Date ____147-16_________Nov. 20/16______________

 

Issued By_____Councillor Delisle___________________

 

  1. Upon receiving a call from a homeowner advising that their sewer is either backing up or plugged/frozen, the Village shall request the homeowner to contact a plumber to check his private connection between the septic and Village line and to have either a council member or the maintenance personnel on hand to determine where the problem lies.
  2. If the sewer trouble lies on the Village property, then the Village is responsible to fix the sewer line as soon as possible and will pay for pump out as needed.
  3. If the sewer trouble is on the homeowner side of the shut off, then all cost to fix the sewer will be the homeowners’ expense.
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